Disconnect from inside BookableCheck
- Open BookableCheck Settings in HubSpot.
- Review the warning that HubSpot access and operational data will be removed and subscription renewal will be stopped.
- Select Disconnect HubSpot and confirm.
- BookableCheck requests removal of the external installation and immediately disables scheduled work, begins operational-data deletion, and schedules period-end subscription cancellation.
Uninstall from HubSpot
You may also uninstall BookableCheck from HubSpot’s connected-app settings. BookableCheck monitors HubSpot’s application lifecycle journal and reconciles token status so an externally removed installation cannot continue scanning.
If you uninstall outside BookableCheck, allow up to 24 hours for operational deletion to complete. Scheduled jobs carry an installation generation and are discarded after disconnect, so stale queue work cannot rebuild deleted portal data.
What is deleted
Within 24 hours of confirmed uninstall, BookableCheck removes the following from active operational systems:
- HubSpot OAuth access and refresh credentials
- Alert recipients and subscription consent
- Aggregate scan results and detailed scan runs
- Owner, scheduling-page, and minimal meeting snapshots
- Findings, replacement mappings, and offboarding cases
Cloudflare D1 disaster-recovery history may retain recoverable encrypted database states for up to 30 days under the production Workers configuration. Those states are not active application data.
What billing data remains
BookableCheck keeps the minimum Stripe customer, portal, subscription, invoice, and audit linkage needed to process scheduled cancellation, recognize any remaining paid term, and meet accounting, tax, dispute, and legal obligations. Stripe maintains its own billing records under its policies.
Cancel without uninstalling
The billing contact may cancel before uninstalling through the Stripe-hosted customer portal linked from the BookableCheck billing page. Customer Portal cancellation also takes effect at the end of the current paid billing period. Uninstalling does not require this separate step because BookableCheck schedules cancellation automatically.
If you cannot access the portal, email support@bookablecheck.com from the billing address and include the HubSpot portal ID.
Reinstalling
A new OAuth installation always starts with a clean operational dataset. If reinstalled before the paid term ends, BookableCheck may recognize Pro access for the remaining term, but it does not restore deleted scans, findings, recipients, or cases and does not undo the scheduled cancellation.
Reinstall in HubSpot